Download Master online help

Program site Download Download Master


Contents   Language EN RU
Welcome
Features
Version history
Using Internet Download Accelerator
Getting started
Browser integration
Working with download list
Download categories
Download log
Using the site manager
Using the scheduler
Floating window
FTP Explorer
Working with IDA Bar
Command line parameters
Export/import of settings
Options
General
Integration
Connection
Dialer
HTTP/FTP settings
Downloads
Categories
Video services
Misc
Proxy
Auto
Antivirus
Site Manager
Scheduler
User Interface
Events
Sounds
Hotkeys
Other
FTP Explorer
MyTopFiles settings
Plug-ins
Menu
URL
File
Downloads
View
Auto
Search
Help
FAQ
General issues
Registration Issues
Hot keys
Download errors reference
Error 400
Error 403
Error 404
Error 414
Error 500
Error 501
Error 502
Error 503
NTLM Error
Socket Errors
Other Errors
Registration
License
Contacts
Activation Issues

How do I register?

1. Visit the activation page and buy a license to activate Download Master.

2. During 24 hours you'll get an e-mail with the "Download Master activation" subject, where you'll find activation info: e-mail, name and password. If you don't receive you activation info during 3 days after buying the license please e-mail us at dm@westbyte.com

3. Launch Download Master (The latest version of the program you can download from (http://www.westbyte.com/dm/). Choose the "Enter Activation Info" menu item in the "Help" menu. The activation window will open. Copy the activation info and insert it in the activation window.

4. Click "OK" button.

5. Now you can use Download Master.


What advantages do I get after activation?

You get the following:
1. You can use Download Master for commercial purposes;
2. All the "Promotion" windows will be removed;
3. You get extended technical support;
4. You'll get all future versions for free;
5. You'll be able to buy other WestByte programs at a discount;
6. You support further development and improvement of Download Master.


Will I have to pay for future Download Master updates?

Activate once, you will get all future versions of Download Master for free.


I lost my activation info. What should I do?

Please fill in this form to get your forgotten Product activation key.
or
Send us e-mail at dm@westbyte.com in which specify:
1. E-mail, which you used when activation;
2. Name, which you used when activation;
3. Query: "Please resend me the activation key."


When I enter the activation information I get an error message. What should I do?

Use Ctrl-C and Ctrl-V keys to copy and paste the activation info. Take care not to select the spaces before and after the selected activation information! E-mail, name and key are case-sensitive and note that there is a space between the name and last name.

If you still have problems e-mail us at dm@westbyte.com in which please specify:
1. E-mail, which you used when activation;
2. Name, which you used when activation;
3. Query: "An error occurred while entering the activation info."

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